Returns offers you a 30 day returns policy on all carpets!

Should you wish to make use of this option kindly be informed that we will ask our delivery service to  pick up the carpet free of charge for you. After you have declared your intention to return the carpet  through our return form, either in writing or via telephone, we will arrange for the carpet to be  picked up. Please pack the carpet back to the way it was delivered to you in order to avoid any  damages during the transport.

Detailed information on your return rights and a sample return form can be found in the terms and conditions of